Building & Construction Research Case Studies

The client is keen to have a review with local pro tradesman about the current advertising, tools use and purchasing process for a specific brand of tools. Business Challenge Need views of both kinds of customer; those new to the client brand and...

Asses builder satisfaction with clients current services in the past 12 months Business Challenge Annual study commissioned by client. Solution Completed 300 telephone interviews  in the UK. Results Completed project on time and deli...

Qualify builder for clients satisfaction survey. Business Challenge Annual study commissioned by client. Solution Qualified 44 respondents by phone in the UK. Results Completed project on time and delivered details to client.

Qualify builders for study at a later date. Business Challenge To qualify builders in a particular difficult quota. Solution 40 respondents qualified by phone. Results Qualification of respondents assisted in meeting quotas expectation.

To gain understanding and insight into the building sector in order to reserve or allocate resources where needed Business Challenge The project is to provide information to guide allocation of resources to enable the client to maximise registere...

To find out whether the client should modify the allocation of resources to enable them to maximise registered builder and developer satisfaction.  To assess all aspects of the business and measure satisfaction levels with their registered clients (bu...

Development of a new online guide to benefit new house buyers, which is planned to be released across the industry to all major house builders. Business Challenge Understand if the industry would be interested in this service, which can either be...

Investigation into the current floor finish market in Europe for potential market entry of new finishing product. Business Challenge Identify market structure, market size, key players and reception to a product suggestion across Europe. Solutio...

Test attitudes to a new design of safety eyewear. Business Challenge Understand the purchase decision tree. Establish whether H&S managers and/or end-users can distinguish between safety eyewear and high-end designer sunglasses. Solution 66...

Market development for flooring products. Business Challenge Identity the market entry strategy for a range of flooring products into Sweden and Denmark. Solution 300, telephone interviews with architects, flooring contractors and flooring end ...

Attitudes to Institute membership renewals. Business Challenge Investigate reasons for members not renewing annual membership plus reasons why student members pay subscription fees but do not take exams for professional qualifications. Solution ...

Attitudes to a known tool manufacturer introducing a range of power tools. Business Challenge Identify the attitudes of European trades people to the introduction of a new range of Power Tools for a known manufacturer normally associated with pro...

Establish a reputation index for the association. Business Challenge To establish a consumer reputation index for the association based on consumer understanding, familiarity and image statements which were mapped new positioning statements. Sol...

Development of UK energy efficiency and alternative energy sector. Business Challenge To establish the consumer demand for products which improve energy efficiency in the home and / or provide alternative sources of energy. To identify the ene...

Use of farmland data. Business Challenge The organisation regularly collected data on every farm and farmland sale in the UK . Analysis was required to apply the data. Solution Investigation of the database comprising 10 years of data together ...

Introduction of metrics to judge the efficiency of the association. Business Challenge To establish an objective measure of customer satisfaction. To evaluate the findings to guide allocation of resources to maximise member satisfaction. Solutio...

Exit survey of lapsed members. Business Challenge Establish reasons for leaving the register, establish propensity to return and enable the institution to develop strategies to reduce the numbers leaving the register. Solution CATI survey to 50...

Establish a reputation index for the association. Business Challenge To establish a consumer reputation index for the association based on consumer understanding, familiarity and image statements which were mapped new positioning statements. Sol...

Understand expectations of buyers from a new home and their builders. Business Challenge Understand the scope and depth of information provided to home buyers as they move through their sales cycle. Identify the expectations of buyers when they m...

To understand the warranty needs of builders, Housing Associations and new homeowners/home buyers with regard to new homes and mixed use developments. Business Challenge Determine needs from the warranty portfolio to meet both current and emergin...

Review the acceptance process for the registration of warranties on new house builds from the view point of builders and solicitors. Business Challenge Review a policy acceptance process in order to aid improvement in the rate of acceptance form ...

Understand the processes adopted by builders for post completion repairs. Business Challenge Understand the procedures adopted by builders for post completion repairs, how they budget and provide information to home owners on what to except regar...

Profile of the UK Legal Sector. Business Challenge To establish the profiles of those who work in the legal profession. Solution 200 telephone interviews each taking 10 minutes took place with partners, associate solicitors and trainee solicito...

Review the acceptance process by solicitors for the registration of warranties on new house builds. Business Challenge Review a policy acceptance process in order to aid improvement in effectiveness of warranty administration. Solution 200 CATI...

Chemical sector outsource requirements. Business Challenge To understand the needs and requirements of the outsource market in the chemical sector. Solution Telephone depth interviews taking 35 minutes each with outsource decision makers and pl...

Attitudes of the construction industry to safety on building sites. Business Challenge Identify the attitudes of site supervisors and construction managers to safety on building sites and determine attitudes towards and use of decking as a safety...

Insight for development of a strategy for fixing solutions for industrial applications. Business Challenge Establish market awareness and opinions about high performance double sided tape as a method of fixing materials together for industrial ap...

To establish the potential and requirements for road and sewer bonds. Business Challenge Provide information to establish the potential opportunity for Road and Sewer bonds amongst UK house builders. Solution Focus group followed by telephone d...

To establish the potential and requirements for deferred deposit bonds. Business Challenge Provide information to decide on the potential opportunity for Deferred Deposit Bonds used by home owners and investors for new home purchases and provide ...

Development of UK energy efficiency and alternative energy sector. Business Challenge To establish the consumer demand for products which improve energy efficiency in the home and / or provide alternative sources of energy.To identify the energy ...