To establish the thoughts and opinions of Engineers in response to the clients marketing campaign.

Business Challenge

Finding out specifically about awareness and usage of different Engineering Institutions/Associations, as well as respondents’ propensity to recommend different Institutions/Associations.

Solution

Completed 50 interviews in the Energy, Transport, Information & Communication, Design & Production and Built Environment sectors.

Results

Completed all interviews on time and delivered Data Tables and Report including a Brand Reputation Index.

Intercept interviews are required with patients once they have completed their appointments in 3 London clinics (diagnostic centres).

Business Challenge

To understand how satisfied customers are with services and facilities.

Solution

100 x interviews per location across London.

Results

Completed all interviews on time.

To gain understanding and insight into the Computer system for Infection Prevention Surveillance in order to fill customer needs.

Business Challenge

Speaking to end users and procurement respondents at UK hospitals.

Solution

Interviewed Senior Infection Prevention Nurses / Consultants x 15 and Directors of Infection Prevention and Control / Infection Prevention Doctors x 15.

Results

Delivered data tables after interviews were completed.

The client is keen to have a review with local pro tradesman about the current advertising, tools use and purchasing process for a specific brand of tools.

Business Challenge

Need views of both kinds of customer; those new to the client brand and those experienced with it.

Solution

Accompanied shopping and recruitment to focus groups in UK, France, Germany, Sweden and the Netherlands; 10 respondents per group.

Results

Fully recruited all groups and delivered reports on time.

One of the worlds leading soft drink manufacture wants to understand media opinions towards low calorie sweeteners before launching a new variant of their drinks next year..

Business Challenge

Interviewing journalists with an interest in health, consumer affairs etc. around the world.

Solution

15-20 minutes, in local language x 35 interviews; GB, Germany, France, Spain, Italy, Sweden, Belgium, Greece, Poland.

Results

All interviews conducted within the given timescale.

Recruit and interview respondents with a specific brand of motorcycle.

Business Challenge

Gain an understanding of the needs of the current user, assess the relevance of future concept and functionality and establish different service opinions.

Solution

50 minute in-depth telephone interviews in Australia x 75, Germany x 45 and Brazil x 30.

Results

Completed all interviews on time and with in budget.

To see how participants react to questionnaire for a potential research study.

Business Challenge

Recruiting respondents who have gone into hospital for an Inpatient stay, have been to their GP surgery and used mental health services in the last 12 months.

Solution

3 rounds of interviews with 72 participants.

Results

All rounds fully recruited with quality respondents.

Satisfaction study of pharmaceutical customers with products services and support received.

Business Challenge

Procurement, Development and senior managers interviewed in the top Pharmaceutical companies worldwide.

Solution

17 x in-depth 35 min interviews with two parts to the interview requiring different respondents to complete one questionnaire.

Results

Delivered a qualitative report to the client within given timescale.

Asses’ current satisfaction with products and services supplied to clients.

Business Challenge

Annual study commissioned by client.

Solution

Completed 210 CATI interviews in the UK.

Results

Completed project on time and delivered presentation and management report.

To provide a programme of objective measurement amongst members, to enable the client to cover all of its informational needs.

Business Challenge

Provide practical solutions to the identified challenges.

Solution

England, Wales and Northern Ireland:  postal (2,250 returns) and online (250 completed) surveys.

Results

The data provided key focus points the client can improve on and helped determine what information was needed by members.