2Europe is best known for its expertise in international telephone research and today the call centre:-
- Has 100 phones
- 80 phones are Internet enabled
- All phones have audio recording facilities
- Quality is exceptional:
- Over 90% of interviewers are graduates or postgraduates
- 1 supervisor manages 5 to 10 interviewers depending on the complexity of the survey
- 10% of respondent interviews are double checked (call backs or audio playbacks)
- Every European language is provided
- Specialist interviewer groups have been set up for healthcare, finance and technology
Data files and data tables can be provided in any file format
