A division of a health & safety and cleaning product manufacturer’s business is planning to launch an e-learning solution to their customers and distribution partners and needs to assess the environment
Business Challenge
In order to deliver the system to match customer needs, they need to conduct a validation survey with end users and dealers/distributors
Solution
320 x CATI interviews across the UK and France. 280 users and 40 dealers/distributors
Results
The proposition benefits and potential interest, plus the impact of training on PPE sales make this a ‘go’ decision for the solution
