Understand problems associated with contractual relationships with business partners.
Business Challenge
To understand the problems caused by contractual self-reporting relationships with suppliers and customers where an element of trust is required.
Solution
155 telephone interviews each taking 20 minutes, took place with Contract Managers and Finance Directors in technology organisations throughout Europe, US, Canada, Japan, Singapore, Korea and Australia.
Results
The findings enabled the client to develop strategies to combat the problems caused by the elements of trust in self-reporting contractual relationships.
